Insight
Thinking on AI & Automation
Practical perspectives from the people who build and run enterprise automation programmes.
Agentic AI
Governing AI agents in the enterprise: the 5 controls that actually matter
There is very little operational guidance on what governance actually means when you are designing an agent. Here are the five controls that matter.
Industry Insight
What $750 million in healthcare automation actually looks like
Examining the measurable value delivered to a US healthcare provider through multi-year automation programmes.
AI Strategy
Why most programmes stall and how the best ones don't
Most AI pilots succeed. Most AI programmes don't scale. Here's what separates the two.
AI Strategy
Building talent: the rise of the hybrid workforce
Exploring new skills and organisational capabilities for human-AI agent collaboration in the enterprise.
Company News
VOPS launches as the next evolution of intelligent automation
Announcing VOPS as the evolution from Virtual Operations, with a renewed focus on AI-powered process automation.